Frequently Asked Questions
Yes, we offer international shipping to several countries. We aim to process and ship your order promptly, with most orders dispatched within 1-2 business days. Estimated delivery times are as follows:
- United Kingdom: 4 - 8 business days
- United States: 5 - 9 business days
- Canada: 7 - 12 business days
For other locations, please refer to our shipping policy or contact us for specific details.
We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer returns and exchanges within 30 days of receiving your item. Please ensure the product is unused and in its original packaging. For more details, check our return policy or contact our customer support team.
Wearing crystal jewelry is believed to have healing and energetic properties, depending on the type of crystal. For example, amethyst is known for promoting calm and clarity, while rose quartz is associated with love and emotional healing. Each crystal offers unique benefits, helping to balance energies and bring positive vibrations into your life.
To maintain the beauty and energy of your crystal jewelry, avoid exposing it to harsh chemicals, extreme heat, or prolonged direct sunlight. Clean your crystals gently with a soft cloth and avoid using abrasive materials. You can also cleanse the energy of your crystals by placing them in moonlight or using sound vibrations.
Yes, we take great care in sourcing our crystals from trusted suppliers who prioritize ethical mining practices. We strive to ensure that all our products are sustainably and responsibly sourced, respecting both the environment and local communities.